Forward thinking: Targeting availability and affordability to boost inclusion
The availability and affordability of financial services such as payments, savings, credit and insurance are central to financial inclusion. Rural populations, women and low-income groups in Côte d’Ivoire have historically had less access to financial services, which has impeded growth and economic activity. The comparatively high cost of traditional banking products has also been a contributor to low uptake. However, the development and increasingly widespread use of mobile money and digital financial services are playing a significant role in the country’s economic performance and catalysing financial inclusion. Mobile Money The number of Ivorians using mobile money services rose from 7.5m in 2016, or 30% of