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This article also features in OBG Talk | The Evolution of the IT-BPO Industry in the Philippines. Read more about this report and view purchase options in our online store.

Philippines | Economy

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What lies ahead for the Philippines’ BPO industry as it faces challenges from advancements in technology and changes to the incentives regime? In the second episode of OBG Talk, our Asia Regional Editor Patrick Cooke spoke with Lito Tayag, Chairman, IBPAP, to discuss these crucial issues. Made in partnership with ABS-CBN News Channel.

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