Telecoms & IT
From The Report: Turkey 2015
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The telecoms sector in Turkey has long been viewed as a rising star, with a young, digitally adept population and rising personal incomes driving demand in the mobile voice and data segments. In recent years, the industry has been affected by macroeconomic issues, including a weaker lira, as well as some restrictive regulatory changes. Even so, Turks spent more than TL35.5bn (€12.5bn) on telecoms in 2014, up from TL32.2bn (€11.34bn) in 2013, according to the Information and Communication Technologies Authority. Turkey’s IT sector is benefitting from the rapid, widespread development of internet services, infrastructure investment and e-commerce activity. Internet growth is being driven by fibre-optic expansion, increased adoption of 3G mobile internet and planned nationwide 4G network services that will require significant investment from the public and private sectors. Internet speeds are increasing and Turks are embracing the latest offerings in record numbers. Infrastructure investment by domestic and foreign firms is on the rise, buoyed by demand from a young and tech-savvy population, and all signs suggest that the telecoms and IT sectors are poised for expansion in 2015 and beyond.

This chapter contains an interview with Mehmet Nalbantoğlu, CEO, KoçSistem.

Articles from this Chapter

Overview

Young and tech-savvy: Demographic forces are driving mobile up-take and expansion
OBG
plus

The telecoms sector in Turkey has long been viewed as a rising star, with a young, digitally adept population and rising personal incomes driving demand in the mobile voice and data segments. In recent years, the industry has been affected by less-strong macroeconomic fundamentals, including a weaker lira, as well as some restrictive regulatory changes. Even so, Turks spent more than TL35.5bn (€12.5bn) on telecoms in 2014, compared to TL32.2bn (€11.34bn) in 2013, according to Turkey’s Information…

Overview

Young and tech-savvy: Demographic forces are driving mobile up-take and expansion
OBG
plus

The telecoms sector in Turkey has long been viewed as a rising star, with a young, digitally adept population and rising personal incomes driving demand in the mobile voice and data segments. In recent years, the industry has been affected by less-strong macroeconomic fundamentals, including a weaker lira, as well as some restrictive regulatory changes. Even so, Turks spent more than TL35.5bn (€12.5bn) on telecoms in 2014, compared to TL32.2bn (€11.34bn) in 2013, according to Turkey’s Information…

Analysis

Who you gonna call?: The take-off of business process outsourcing in Turkey
OBG
plus

As the private sector increasingly focuses on customer service as a way to retain business, Turkey’s call centre and business process outsourcing (BPO) sector has gained considerable traction in recent years. Already home to thousands of BPO centres covering operations for telecoms operators, airlines and financial institutions, the industry will continue expanding in 2015, fed by a young and educated workforce, strategic geographic positioning and government incentives aiming to increase growth…

Analysis

Who you gonna call?: The take-off of business process outsourcing in Turkey
OBG
plus

As the private sector increasingly focuses on customer service as a way to retain business, Turkey’s call centre and business process outsourcing (BPO) sector has gained considerable traction in recent years. Already home to thousands of BPO centres covering operations for telecoms operators, airlines and financial institutions, the industry will continue expanding in 2015, fed by a young and educated workforce, strategic geographic positioning and government incentives aiming to increase growth…

Analysis

Next generation: The country rolls up its sleeves to launch its 4G mobile network
OBG
plus

New spectrum allocations and a fourth mobile licence offering are expected to provide a fillip for Turkey's telecoms sector, which in recent years has benefitted from rising mobile and internet penetration, driven by its young, tech-savvy population. In March 2015 the transport and communications minister, Lütfi Elvan, announced a tender for 4G mobile data services, which is expected to end in August. Bids were sought in bandwidths of 800, 900, 1800, 2100 and 2600 MHz, with an initial roll-out…

Overview

Servers of joy: Mobile networks and fibre-optic cables are expanding to meet demand
OBG
plus

Turkey’s IT sector is in the midst of a busy and prosperous period marked by rapid, widespread development in internet services, infrastructure investment and ecommerce activity. Internet growth is being driven by extensive fibre-optic expansion, increased adoption of 3G mobile internet and planned nationwide 4G network services that will require heavy investment from both the public and private sectors. The youthful, tech-savvy population in Turkey has led its IT industry to become one of the fastest-growing in the country. As new innovation and infrastructure creates faster, high-quality internet access and personal incomes continue…

Interview

Intelligent solutions: OBG talks to Mehmet Nalbantoğlu, CEO, KoçSistem
OBG
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Interview:Mehmet Nalbantoğlu What factors are driving demand for IT services and infrastructure in the Turkish market? MEHMET NALBANTOĞLU: Today Turkish companies, like their international counterparts, face several challenges such as rising competition, elevated productivity expectations and a heightened focus on customer service. First of all, there has been an overall change in the way IT is perceived among businesses. Instead of being seen as a costly one-time expenditure, IT is now…

Interview

Intelligent solutions: OBG talks to Mehmet Nalbantoğlu, CEO, KoçSistem
OBG
plus

Interview:Mehmet Nalbantoğlu What factors are driving demand for IT services and infrastructure in the Turkish market? MEHMET NALBANTOĞLU: Today Turkish companies, like their international counterparts, face several challenges such as rising competition, elevated productivity expectations and a heightened focus on customer service. First of all, there has been an overall change in the way IT is perceived among businesses. Instead of being seen as a costly one-time expenditure, IT is now…