29 Nov 2017
Standards bodies, such as the International Organization for Standardization (ISO), have been incorporating digital quality into their guidelines and tools for IT infrastructure deployment.
According to Rommel Ignacio, chair of the IBPAP Quality Council, some of the new quality standards are being applied in new technologies that are incorporated into the outsourcing industry, such as in the area of artificial intelligence, machine learning, and robotics.
Following the success of the previous years, IQS 3.0 focuses more on the journey of the BPO industry towards digital quality. Industry experts would be sharing their knowledge and experiences on adapting digital quality standards and its role in improving business operations.
IQS 3.0 would be held at the Manila Ballroom, Marriott Hotel Manila, Pasay City, on 29 November 2017.
For more details contact Twinnie Ramos of MediaFocus at firstname.lastname@example.org, (+632) 802 2038 or visit our website http://ibpap.org/event/qualitysummit/