After years of exponential growth, South-east Asia’s super apps were forced to reassess their business models due to measures to contain Covid-19, with many refocusing their priorities as they plan for the post-pandemic world. In recent years super apps – online or mobile platforms that combine multiple services into one portal – have sought to expand their offerings. While many started with one core business such as online messaging, ride-hailing or digital payments, they have since expanded into increasingly diverse services. Big Names The

  In an effort to promote social distancing and restrict the movement of people during the Covid-19 pandemic, retailers selling hardware, clothing and electronics were mandated to close during the Philippines’ strictest lockdown phase. However, grocery and convenience stores, as well as delivery services, were deemed essential businesses and permitted to continue operations. This opened the door for e-commerce players to widen their market penetration and encouraged traditional retailers to expand into the online space. The shift was immediate. Prior to the pandemic, e-commerce accounted

  Business process outsourcing (BPO) was disrupted by fluctuations in demand and restrictions on the mobility of workers during the early part of the Covid-19 pandemic, but there are signs that new engines of growth are emerging that could bode well for the longer-term development of the sector. BPO is frequently described as one of the two pillars of the Philippine economy, alongside remittances. As BPO revolves around international companies delegating operations to the local workforce, it has long been regarded as a vital source