While the coronavirus pandemic has rapidly accelerated digital transformation around the world, many emerging economies are still afflicted by inadequate ICT infrastructure, limiting their capacity to fully capitalise on the opportunities that are emerging from the disruption. This provides scope for public and private actors to collaborate in closing the gap.
The coronavirus pandemic has helped drive the rapid growth of digital solutions. While this has enabled a number of positive developments, it has also exposed many sectors to a heightened threat of cyberattacks.
After a year of external expansion and internal reorganisation due to Covid-19, South-east Asia’s super apps appear to be looking towards mergers and public listings as a strategy for future development.
– Lockdowns accelerated the digital transformation in emerging economies
– ICT-based solutions facilitated remote learning and working
– Apps and digital platforms became essential to everyday life
– Digitalisation strengthened the long-term competitiveness of SMEs
Articles & Analysis | How is the Philippines' BPO sector faring amid global business disruption? from The Report: Philippines 2021
Business process outsourcing (BPO) was disrupted by fluctuations in demand and restrictions on the mobility of workers during the early part of the Covid-19 pandemic, but there are signs that new engines of growth are emerging that could bode well for the longer-term development of the sector.