Language
While classical Arabic is Morocco’s official language, the most commonly spoken is the local dialect, Darija. French is also spoken in business, government circles, schools and universities.
It is frequent to hear people mixing Arabic and French when speaking. Tamazight, a Berber language, is also an official tongue that is used in the Rif region. In the north, Spanish is widely spoken, particularly around Tangiers and Tétouan. English is becoming more common among businesspeople and government officials, and can be used in most hotels and tourist accommodation.
Visa
Most visitors do not need a visa and are allowed to remain in the country for 90 days. It is advisable to check the updated visa requirements prior to travel, as some exceptions exist. A three-month, single-entry tourist visa costs $26. Passports must be valid for at least six months beyond the date of entry.
Currency
The dirham (Dh) is the local currency. ATMs can be used to withdraw cash using internationally accepted cards. Some local banks only accept withdrawals of a minimum of Dh500 (€54). As a rule, people use coins and bills with denominations up to Dh200 (€22). Although credit cards are not always accepted, they are becoming more widely used.
Communication
Mobile phone use is widespread and it is advisable to buy a local SIM card on arrival, which typically costs around €2. The connection may not always be optimal, but wireless internet is widely available. 4G is available in the largest cities.
Dress
As Morocco is a Muslim country, visitors are advised to dress discretely. However, in major urban centres and tourist areas, people dress more liberally. As a rule, non-Muslims are not allowed to enter mosques. When entering a mosque, shoes should be removed and women should cover their heads.
Etiquette
During greetings it is generally appreciated to inquire about family and health. In business settings, a handshake is usually the first introduction. Once a relationship has been established, it becomes more common to kiss on both cheeks, starting with the left, and shake hands. In a greeting between a man and a woman, the woman must be the first to extend her hand. In case she does not, a man should just bow his head in greeting. Avoid offering items with the left hand.
Business Hours
Business hours run from 9.00am to 6.00pm, although public sector institutions normally close at 5.00pm. Ramadan should be taken into consideration when planning meetings, as normal business hours are likely to change.
Daylight saving time is observed between the last sunday of March and the last sunday of October, with the exception of the month of Ramadan.
Transport
Morocco has an efficient public transport system, equipped with modern trains and intercity coaches connecting the main urban centres and beyond. Domestic flights are available daily, and recommended for destinations like Agadir, Ouarzazate or Dakhla. Morocco also has a good motorway network, all of which require paying tolls.
In Rabat and Casablanca, trams are available, as well as buses and taxis. “Petits Taxis” are used for short distances, are usually shared and have an initial fee that is typically Dh2 (€0.22). “Grands Taxis” are used for longer distances, such as the trip from Mohammed V airport to downtown Casablanca, with a standard fee of Dh300 (€33).
Electricity
Standard electrical outlets of 220-V/50-Hz AC type C or F, the same as in most European countries. Bringing an adaptor is advisable, as they are not readily available outside the major cities.
Tipping
A 10% service charge on top of 10% tax is added in hotels. Some restaurants add a charge of 5-15%. Where this is not applied, it is advisable to add 10-15% to the bill. For taxis and services it is common to round up to the nearest Dh5 (€0.54).
Health
Pharmacies are widespread and high-quality health care is available at private facilities. Typhoid and hepatitis A vaccinations are recommended.
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