Libya’s commitment to digital transformation nationwide and innovation is evident in the inauguration of the Digital Lab training initiative, in Tunis in March 2023. Supported by the EU, these programmes assist Libyan institutions in digitalising their operations, optimising processes and enhancing overall efficiency. The pioneering digital laboratory, the first of its kind in the country, aims to elevate the government’s stature and foster coordination among diverse institutions.

Investment in e-government services has been a key focus of the government’s digital transformation agenda. Misrata has been working towards streamlining administrative processes, enabling online service delivery and enhancing citizen engagement through digital platforms. These initiatives have simplified procedures, reduced bureaucratic hurdles and improved access to government services for both residents and businesses.

Furthermore, the government has prioritised promoting digital literacy and skills development to ensure that individuals have the necessary capabilities to leverage ICT effectively. Efforts are under way to integrate ICT into education curricula, enhance teacher training and provide access to digital learning resources. This focus on digital education is expected to equip the workforce of Misrata with the skills required for the digital era and empower them to contribute to the city’s development.

ICT has positively impacted the education sector in Misrata, transforming teaching and learning practices, expanding access to educational resources and fostering innovative approaches to instructional design and delivery. The inclusion of ICT in schools and universities has opened up new possibilities for enhancing learning outcomes and preparing students for the digital age.

Various initiatives have been launched to incorporate ICT into the education system in Misrata. This integration will allow for more engaging and interactive teaching methods, enabling students to develop critical thinking, problem-solving and digital literacy skills.

Sweden’s Ericsson has forged a strategic alliance with the Libyan Post Telecommunication and Information Technology Company to introduce the Ericsson Educate programme in Libya. This initiative aims to bolster university students’ digital skills by granting them access to an extensive e-learning portal. The portal offers a comprehensive array of courses covering diverse subjects, such as 5G, internet of things, data analytics, artificial intelligence and machine learning. Moreover, Ericsson experts will conduct engaging webinars that concentrate on emerging technologies. By aligning with students’ technical studies, this programme seeks to augment their ICT skills and cultivate their aptitude for careers in telecommunications and the ICT sector.

Such partnerships have the potential to bolster Libya’s ICT sector, creating fresh investment prospects and enticing global stakeholders. This collaboration addresses the rising demand for online education following the Covid-19 pandemic. Its primary objective is to provide students with inclusive learning opportunities that can help them to navigate and thrive in the present era, and also prepare them for the future.

ICT has also been beneficial for the health care sector, enhancing the delivery of services and expanding access to quality care. Implementing electronic health records (EHRs) has been a significant development, enabling health care providers to store, retrieve and share patient information electronically securely.