Third Party Event

12 Nov 2018 - 13 Nov 2018

IIS 2018, the biggest industry event of the year, will focus on the theme “Human + Tech: Philippines’ Capitalizing on Digital Disruption” with the participation of IBPAP (IT and Business Process Association of the Philippines) member companies and collaborative sub-sectors, providing stakeholders a platform to discuss industry trends, share insights and best practices as well as networking opportunities.

For the first time ever, IIS 2018 excitingly assembles and connects together IBPAP and related sectors that actively collaborate within the industry such as Animation Council of the Philippines (ACPI), Contact Center Association of the Philippines (CCAP), Game Developers Association of the Philippines (GDAP), Global In-house Center Council Philippines (GICC), Healthcare Information Management Association of the Philippines (HIMAP) and Philippine Software Industry Association (PSIA).

Prior to the main summit, IIS 2018 will kick off with it starts here: an Industry Awareness Fair where almost 2,000 students and potential employees will gather together to learn more about the industry’s various subsectors and the different exciting career opportunities the IT-BPM industry offers. 

In the main summit where over 600 executives and global leaders are expected to come together, the first plenary topic covers “Global Services Delivery in the Age of Continuous Disruption” and will discuss the paradigm shift driven by technological advancement, evolving business models, changing client expectations and rapid changes in the business environment. The opening session will delve deeper into key disruptive trends shaping the IT-BPM industry and will also provide demand trends for key source geographies and the overall impact on key service delivery destinations such as the Philippines.

IIS 2018 is also set to discuss “Philippines Playing a Pivotal Role in ‘Human + Tech’ paradigm shift” as the country faces a massive transformation to match the evolving nature of human + tech integration. Likewise, the summit will hold a conversation on “Workforce of the Future” to talk about how the deep integration of technology and changing client expectations is rapidly creating the need for new skill competencies for the IT-BPM workforce.

“Creating a Culture of Innovation—Learnings from Startups and Global Leaders” is another plenary topic that shouldn’t be missed as the session brings together leaders who have spearheaded innovation in their organizations. It will also cover the best practices adopted by leading organizations and start-ups to drive continuous improvement and promote innovation.

The summit will conclude with “Cut to the Chase: Recap and Call to Action” with leaders of Philippine-based companies reviewing and summarizing the discussions that took place. The session also aims to get audience insight and perspectives on industry changes and trends.

International research firm Everest Group has partnered with IBPAP in designing the overall theme of IIS 2018 and the summit plan as well as curating the agenda for the sessions.
“With digital disruptions rapidly changing the nature of service delivery, it is important for business leaders to assess the current state of the industry and learn from the experiences of other companies and global thought leaders. The IIS 2018 will also help IT-BPM employees understand the changing nature of the industry, and the skills needed to support work of the future,” H. Karthik, partner at Everest Group said.

The IIS 2018 is sponsored by PLDT Enterprise, Globe Business, IBM Philippines, JPMorgan Chase Bank, NA, and Sutherland. For more information and regular updates about the summit, visit