Interview: Bassam Al Ibrahim
How do you see the sector contributing to economic diversification and digital transformation goals?
BASSAM AL IBRAHIM: The ICT sector is at the heart of Oman Vision 2040, enabling the shift towards a knowledge-based economy and supporting economic diversification. Through strategic investment in telecommunications, data centres and 5G infrastructure, Oman is creating a robust digital framework that attracts global businesses and accelerates innovation. As more industries adopt digital solutions, demand for high-speed and high-capacity networks will continue to grow. The ICT sector facilitates this transformation and contributes directly to job creation and new revenue streams, particularly as the government prioritises renewable energy, hydrogen and emerging technologies to diversify away from hydrocarbons.
Where do you see a role for telecommunications providers in supporting the growth of local startups and small businesses through digital solutions?
AL IBRAHIM: Telecommunications providers have a significant role in fostering the growth of start-ups and small and medium-sized enterprises (SMEs) by providing tailored digital solutions that enhance efficiency and competitiveness. By offering flexible packages, digital payment platforms and integrated solutions telecom operators empower businesses to operate more efficiently. This enables SMEs to scale faster, access new markets and innovate. Furthermore, with Oman’s goal to become a tech-driven economy, telecommunications providers can act as facilitators for start-ups, helping them connect to global networks and supporting their journey from ideation to execution.
In what ways is the sector adapting to the increased demand for mobile and broadband services?
AL IBRAHIM: The ICT sector is making crucial strides to meet the growing demand for mobile and broadband services, particularly with investment in 5G and advanced data centres. Expansion into rural and remote areas remains key, ensuring connectivity is accessible to all. Public-private collaboration is essential – government initiatives can incentivise investment in infrastructure where private returns are lower, while private entities can bring innovation and operational expertise.
What do you see as the optimal approach to balancing the rapid pace of technological innovation with the need for cybersecurity and data privacy?
AL IBRAHIM: Balancing technological innovation with cybersecurity and data privacy requires a proactive, multi-stakeholder approach. First, it’s crucial to implement robust regulatory frameworks that adapt to emerging threats while fostering innovation. Additionally, public awareness campaigns and employee training also play a critical role in maintaining high standards of data privacy. As key players in the digital ecosystem, telecommunications operators must lead by example, investing in advanced security technologies and collaborating with global tech leaders to address risks without standing in the way of progress.
To what extent can telecommunications operators contribute to enhancing the digital economy’s regional and global competitiveness?
AL IBRAHIM: Telecommunications operators are pivotal in positioning Oman as a competitive player in the global digital economy. Investing in technologies such as 5G, artificial intelligence and cloud services enables businesses across sectors to innovate and adapt to technological disruptions. Partnership with hyperscalers and international tech firms also helps attract global investment and talent, solidifying Oman’s status as a regional technology centre. Operators act as enablers for logistics, finance and health care, ensuring that firms in these sectors stay competitive and connected. By aligning with Oman’s economic goals, providers can help drive green growth and global competitiveness.
