This chapter includes the following articles.
Dubai is looking to place itself ahead of global trends by investing heavily in ICT and innovation. With an already highly developed market for ICT products and services, the emirate is seeking to harness the transformative potential of digitalisation to facilitate government-to-government and government-to-citizen transactions, and increase efficiency across a range of industries. While the public investment-driven nature of the sector’s momentum contrasts with the private sector model pioneered by Silicon Valley in the US, the approach is proving to have its own advantages. At the same time, the emirate is leveraging its free zone network to attract international investment, while pursuing policies aimed at developing the start-up ecosystem. This chapter contains an interview with Aisha bin Bishr, Director-General, Smart Dubai Office.