This chapter includes the following articles.
Through strong government support, an attractive business environment and innovative free zones, Dubai has established itself as a leading regional centre for information and communications technology (ICT). Improved infrastructure for modernising technology is also helping domestic players diversify their services for an increasingly tech-savvy clientele, with demand for regionally and locally specific applications and content in multiple languages, particularly Arabic, set to grow. Most of this demand will be met by large, established companies, but increasingly start-ups, and even individuals, could begin to play a role in the market as well. For business customers, managed solutions and cloud-based services will steadily replace the traditional model of software and hardware sales throughout the region, with Dubai well placed to benefit from this trend.
This chapter contains an interview with Osman Sultan, CEO, du.