OBG’s coverage of the telecoms sector looks at market structure, regulatory framework, government goals, foreign participation and the roll-out of new technologies. Our ICT analysis reviews hardware and software markets, corporate spending, national bandwidth and government support.
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Business process outsourcing (BPO) was disrupted by fluctuations in demand and restrictions on the mobility of workers during the early part of the Covid-19 pandemic, but there are signs that new engines of growth are emerging that could bode well for the longer-term development of the sector.


In what ways did Covid-19 measures alter consumer perceptions of cashless transactions, and to what extent will this fuel the digital economy?


After years of exponential growth, South-east Asia’s super apps were forced to reassess their business models due to measures to contain Covid-19, with many refocusing their priorities as they plan for the post-pandemic world. In recent years super apps – online or mobile platforms that combine multiple services into one portal – have sought...

Chapter | Digital Economy from The Report: Philippines 2021

Philippine authorities have worked to develop the digital economy in recent years, prioritising strengthened internet service provision and a more competitive telecoms market. The country saw an increased reliance on online services and digital technologies, such as e-commerce, during the its extended lockdown period in response to the Covid-19 pandemic. This increased the impetus for players...

The Philippines is one of the world’s fastest-growing nations. Although economic activity slowed during the 2020 Covid-19 pandemic period, stimulus measures, imminent public sector policies and a larger budget are expected to create jobs, generate growth and help kick-start the country’s recovery during 2021.

With purchases and transactions increasingly moving away from cash and towards digital channels during the pandemic, both central banks and private institutions around the world are continuing to explore the potential of digital currencies.

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