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ELITE CRYSTAL HOTEL Juffair District T: +973 1736 0360 Reservations: +973 1755 8200 F: +973 1736 0333 Reservations Fax: +973 1755 8229 cro@elitegroup4u.com www.elitegroup4u.com Rooms: 120 suites with one or two bedrooms. Business & Conference Facilities: Fax, internet and photocopying services; multi-functional hall with all computing and audio-visual facilities; banquet facilities (350-400 person capacity), two boardrooms. Health & Leisure Facilities: Gymnasium, steam room, swimming pool, jacuzzi and recreation room. Guest Services: 24-hour reception and concierge, mail and message delivery, laundry and dry cleaning, valet parking, airport transfers, newspapers, taxi reservations, baby-sitting service, daily shuttle to malls and central business district, currency exchange. Wining & Dining: Klub 360 (nightclub), La Cascada ( 24-hour coffee shop), Bora Bora (poolside bar), The Circuit (boardroom), LC Lounge (lounge bar). ELITE GRANDE Al Seef District T: +973 1756 5888 Reservations: +973 1755 8200 F: +973 1756 5858 Reservations Fax: +973 1755 8229 cro@elitegroup4u.com www.elitegroup4u.com Rooms: 130 suites with one, two or three bedrooms. Business & Conference Facilities: Fax, e-mail, internet and photocopying services; multi-functional conference hall with computing and audio-visual facilities; banquet facilities (90-120 person capacity), one meeting room (25-30 person capacity).

Health & Leisure Facilities: Gymnasium, steam room (separate facilities for ladies), swimming pool and jacuzzi.

Guest Services: Airport transfers (charges apply), visa assistance, car hire, ticketing and travel services, laundromat, safe deposit lockers, 24-hour room service.

Wining & Dining: Zodiac Lounge (lounge), Temptation (24-hour international cuisine).

ELITE RESORT & SPA Sheikh Hamad Causeway T: +973 1731 3333 Reservations: +973 1755 8200 F: +973 1731 3344 Reservations Fax: +973 1755 8229 cro@elitegroup4u.com www.elitegroup4u.com Rooms: 154 suites with one, two or three bedrooms.

Business & Conference Facilities: 24-hour business centre with fax, e-mail, high-speed internet and photocopying services; multi-functional conference and party rooms with computing and audio-visual facilities; banquet facilities (10-150 person capacity).

Health & Leisure Facilities: Gymnasium and steam room (separate steam facilities for ladies), two outdoor temperature-controlled swimming pools, jacuzzi.

Guest Services: Airport transfers (charges apply), visa assistance, car hire, ticketing and travel services, laundromat, safe deposit lockers, 24-hour room service.

Wining & Dining: La Brasserie (24-hour international cuisine), Shift 7 (bar and lounge), O-Club (lounge).

ELITE SEEF RESIDENCE & HOTEL Al Seef District T: +973 1758 3388 Reservations: +973 1755 8200 F: +973 1758 3343 Reservations Fax: +973 1755 8229 cro@elitegroup4u.com www.elitegroup4u.com Rooms: 176 suites with studio, one, two or three bedrooms. Business & Conference Facilities: Business centre with fax, email, internet and photocopying services; multifunctional halls with state-of-the-art facilities. Health & Leisure Facilities: Gymnasium, sauna, temperature-controlled swimming pool, kids pool and jacuzzi. Guest services: Airport transfers (charges apply), visa assistance, car hire, ticketing and travel services, laundromat, safe deposit boxes, 24-hour room service. Wining & Dinning: Il Giardino (multi-cuisine restaurant) and Sip & Dip (poolside bar and cafe). FRASER SUITES SEEF BAHRAIN Bldg. 2109 Road 2825 Block 428, Al Seef District T: +973 1756 9333 Reservations: +973 1717 1626 F: +973 1756 9338 sales.bahrain@frasershospitality.com www.frasershospitality.com Rooms: 91 suites with studio, one, two or three bedrooms. Business & Conference Facilities: 24-hour business centre with fax, free wireless high-speed internet and photocopying services; three function rooms (4-40 person capacity) with conference facilities. Health & Leisure Facilities: Outdoor swimming pool with jacuzzi, children’s wading pool, gym, indoor spa pools, sauna and steam, children’s playroom. Guest Services: 24-hour reception and concierge, mail and message delivery, laundry and dry cleaning, valet parking, airport transfers, ladies and gents hairdressing salon, newspapers, limousine and taxi reservations, baby-sitting service (upon request), free wireless internet, daily shuttle to Seef Business District. Wining & Dining: The Gallery Lounge, room service, order-in restaurant facilities. INTERCONTINENTAL REGENCY BAHRAIN King Faisal Highway T: +973 1722 7777 F: +973 1722 9929 info@icbahrain.com www.intercontinental.com/manama Rooms: 321 rooms including 31 suites. Business & Conference Facilities: Secretarial services, courier service, email and internet, executive floors, facsimile, PC available, printer, private limousine; 16 meeting rooms and ballroom (600 person capacity). Health & Leisure Facilities: Fitness centre with stateof-the-art equipment, temperature-controlled outdoor swimming pool, squash court, jacuzzi, sauna, steam room, group fitness classes, personal training, spa. Guest Services: Concierge, currency exchange, separate salons for ladies and gents, safe deposit boxes, babysitting (upon request), Wi-Fi throughout the hotel. Wining & Dining: Selections (offers all day dining), Medzo (Italian restaurant), Legendz Steakhouse, Downtown Bar & Lounge and Noor Lounge. SERENE LANDMARK HOTEL APARTMENT Juffair T: +973 1736 4364 F: +973 1736 4365 stayin@serenelandmark.com www.serenelandmark.com Rooms: 10 executive rooms, seven one-bedroom suites, 24 two-bedroom deluxe suites, six three-bedroom deluxe suites and one four-bedroom presidential suite. Health & Leisure Facilities: Swimming pool, gym, sauna, steam room. Guest Services: 24-hour front desk and security, airport transportation. Wining & Dining: Serene Lounge (restaurant and coffee shop). NOVOTEL AL DANA RESORT 121 Sheikh Hamad Causeway T: +973 1729 8008 F: +973 1729 8338 revenue@novotel-bahrain.com www.novotel.com/www.accorhotels.com Rooms: 134 rooms and 40 suites. Business & Conference Facilities: All essential services. Internet access, seven meeting rooms (12 to 110 person capacity), overhead projectors, flipcharts, audiovisual system, LCD and whiteboards. Health & Leisure Facilities: Sauna, jacuzzi, steam room, massage therapy (traditional, Thai, aromatherapy, foot reflex), private beach, gym facilities, pool, kayak, paddle boat, kids corner. Guest Services: Concierge and 24-hour room service, porter/bellman, Wi-Fi, safe deposit boxes, satellite TV, parking, valet, laundry and postal service. Wining & Dining: Zytoun (Mediterranean grill), La Perle (Seafood), Le Bellevue (bar and lounge), Al Yacout (Moroccan), Pool & Cabana Beach Bar. THE RITZ-CARLTON, BAHRAIN HOTEL & SPA Al Seef District T: +973 1758 0000 F: +973 1758 0333 info.bahrain@ritzcarlton.com www.ritzcarlton.com Rooms: 245 rooms and suites, 23 villas. Business & Conference Facilities: All essential services; courier and message services, 12 function rooms (ranging from small meeting room with 12 person capacity to ballroom with 600 person capacity). Health & Leisure Facilities: Fitness centre, indoor and outdoor swimming pools, sauna, squash and tennis courts, boat excursions, spa, hammam and gym. Guest Services: Currency exchange, car hire, barber/beauty salon, babysitting, gift shop, newsstand, safe deposit boxes. Wining & Dining: Burlington Club (cigar bar), La Mediterranée, Lobby Lounge, Nirvana (Indian), Overlook Café (poolside), Plums (steak house) and Primavera (Italian). Government offices are open Sunday to Thursday, 7.00am to 2.00pm. The private sector follows the same workweek and generally operates from 8.00am to 5.00pm, with a one-hour lunch break. During Ramadan, the work day is reduced to six hours for Muslims.

Car hire establishments can be found at the airport and around the city. Bus services are limited. Cabs are available at most hotels, shopping malls and restaurant areas. Cabs are required to use meters and one should request they be turned on if the driver does not do so. Bahrain offers quality public and private medical services, with a number of international private hospitals offering care to visitors. Payment is generally expected at the time of treatment. Pharmacies in Manama are well provisioned and are usually very affordable.

Arabic is the country’s official language, but English is widely spoken. It is used in business and is a compulsory second language in schools. Road signs are labelled in both Arabic and English. Farsi, Urdu, Hindi, Malayalam and Tagalog are also quite common.

Bahrain Defence Force 1765 3333 Cabinet Affairs 1721 3800 Central Informatics Organisation 1737 7777 Civil Aviation Affairs 1733 3000 Culture 1721 1026 Customs Affairs 1735 9999 Education 1727 8999 Finance 1757 5000 Foreign Affairs 1722 7555 General Directorate of Nationality, Passport & Residence 1753 0902 Directorate of Traffic 1787 2222 Health 1728 8888 Housing 1753 3000 Human Rights & Social Development 1710 1888 Industry & Commerce 1757 4777 Interior 1757 2222 Islamic Affairs 1781 2812 Justice 1751 3000 Labour 1787 3777 Municipalities Affairs & Urban Planning 1750 1501 Prime Minister’s Court 1720 0000 Royal Court 1766 6666 Shura Council 1731 7070 Transportation 1753 4534 Works 1754 5555 Bahrain Bourse 1726 1260 Bahrain Chamber for Dispute Resolution 1751 1311 Bahrain Economic Development Board 1758 9999 Central Bank of Bahrain 1754 7777 Civil Service Bureau 1736 4444 Constitutional Court 1757 8181 eGovernment Authority 1738 8388 Electricity & Water Authority 1754 6666 General Organisation of Sea Ports 1735 9595 General Organisation for Youth & Sports 1781 0000 Information Affairs Authority 1787 1111 Tamkeen (Labour Fund) 1738 3333 Labour Market Regulatory Authority 1738 8888 Legislation & Legal Opinion Commission 1751 8000 National Audit Court 1756 5111 National Oil & Gas Authority 1731 2644 Quality Assurance Authority for Education & Training 1756 2333 Royal Charity Organisation 1731 3666 Social Insurance Organisation 1753 2222 Supreme Council for Women 1741 7171 Survey & Land Registration 1720 4050 Tender Board 1756 6666 American Chamber of Commerce 1752 2777 Bahrain Association of Banks 1782 3000 Bahrain British Business Forum 1781 3488 Bahrain Chamber of Commerce & Industry 1738 0000 Bahrain French Business Club 1774 8999 Bahrain Insurance Association 1753 2555 Bahrain Property Development Association 7722 2277 Algeria 1774 0784 Bangladesh 1723 3925 Brunei Darussalam 1772 0222 Canada 1753 6270 China 1772 3800 Cyprus 1759 8800 Denmark 1721 6473 Egypt 1772 0005 France 1729 8660 Germany 1774 5277 Greece 1759 8800 India 1771 2785 Indonesia 1723 3875 Iran 1772 2400 Iraq 1774 1472 Italy 1725 2424 Japan 1771 6565 Jordan 1729 1109 Kuwait 1753 4040 Lebanon 1757 9001 Libya 1772 2252 Malaysia 1756 4551 Morocco 1718 0444 The Netherlands 1760 0110 Oman 1729 3663 Pakistan 1724 4113 Palestine 1727 6099 Philippines 1772 1234 Portugal 1745 6688 Qatar 1772 2922 Russia 1772 5222 Saudi Arabia 1753 7722 Senegal 1782 1060 Sudan 1771 7959 Switzerland 1713 1213 Syria 1772 2484 Thailand 1727 4142 Tunisia 1771 4149 Turkey 1753 3448 United Arab Emirates 1774 8333 United Kingdom 1757 4100 United States of America I724 2700 Yemen 1782 2110 UN Environment Programme 1781 2777 UN Development Programme 1731 1600 UNIDO 1753 6881 BDO 1753 0077 Ernst & Young 1753 5455 KPMG 1722 4807 PricewaterhouseCoopers 1754 0554 Ahli United Bank 1758 5858 Bahrain Islamic Bank 1751 5151 BMI Bank 1750 8080 BBK 1720 7777 BNP Paribas 1786 6666 Citibank 1758 2484 HSBC 1756 9999 Ithmaar Bank 1758 4000 National Bank of Bahrain 1722 8800 Standard Chartered 1753 1532 Directory Assistance 181 Fire, Ambulance & Police 999 Traffic Accidents 199 Qays H Zu’bi Attorneys & Legal Consultants 1753 8600 American Mission Hospital 1725 3447 Bahrain Specialist Hospital 1781 2000 Ibn Al Nafees Hospital 1782 8282 International Hospital of Bahrain 1759 8222 King Hamad University Hospital 1744 4444 Salmaniya Hospital 1728 8888 Air Arabia 1750 5111 Air India 1722 3849 Bahrain Air 1750 6060 British Airways 1758 7777 Cathay Pacific 1722 6226 Emirates 1758 8700 Egypt Air 1724 3317 Ethiopian Airlines 1721 5022 Etihad Airways 1751 9999 flydubai 1619 9187 Gulf Air 1733 5777 Iran Air 1721 0414 Iraqi Airways 1722 4070 Jazeera Airways 1732 1223 Jet Airways 1720 5050 KLM 1722 9747 Kuwait Airways 1722 3300 Lufthansa 1782 8762 Oman Air 1750 0020 Qatar Airways 1721 2202 Royal Jordanian 1722 9294 Saudi Arabian Airlines 1721 1550 Sri Lankan Airlines 1722 4819 Syrian Arab Airlines 1768 0440 Turkish Airlines 1751 6100 United Airlines 1713 1288 Watania Airways 1721 3000 Al Kobaisi Car Rental 1773 5991 Avis 1756 9191 Bahrain Car Hiring 1753 4343 Budget 1732 1268 Europcar 1732 1249 Hanco 1731 0656 Hertz 1732 1358 Marshall Car Hiring 1772 7567 National Car Rental 1723 1156 Oscar Rent a Car 1721 1682 Sixt 1771 1770 Al Areen Wildlife Park 1784 5444 Bahrain National Museum 1729 8777 Bahrain International Circuit 1745 0000 Capital Club Bahrain 1710 0100 Lost Paradise of Dilmun 1784 5100 Oil Museum 1775 6587 Royal Golf Club 1775 0777

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Cover of The Report: Bahrain 2012

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