This chapter includes the following articles.
Characterised by high penetration rates, early adoption of new technology and healthy average revenue per user, the Kuwait telecommunications sector is a small but profitable market in which three major regional providers compete. Faced with the erosion of traditional voice and text revenue streams, all three companies are focusing on strategies to improve services while also monetising data as they seek to carve out new roles in the digital lifestyle economy. Kuwait is a mature market where each of the three operators know success will likely depend on how they adapt to – and generate revenues from – the next generation of change in an increasingly digitised society. A new industry regulator could also further shape the business practices of major players as they build connections with international technology partners to gain a competitive edge.
This chapter contains an interview with Salman bin Abdulaziz Al Badran, CEO, VIVA Kuwait.